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It’s National Public Safety Telecommunicators Week

Posted at 11 a.m.

T
his week, April 14-20, is National Public Safety Telecommunicators Week. Every year during the second week of April, the telecommunications personnel in the public safety community are honored.

This week-long event, initially created in 1981 in the Contra Costa County Sheriff’s Office in California, is a time to celebrate and thank those who dedicate their lives to serving the public. It is a week to recognize and honor the hard work and dedication of public safety telecommunicators.

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Here in Fairfax County, the Department of Public Safety Communications (DPSC) – the county’s 9-1-1 Center – has several events to recognize the first of the first responders, including the agency’s 14th annual DPSC awards ceremony.

Fairfax County’s public safety telecommunicators answer approximately 1 million calls per year requesting public safety service and dispatches units of the Fairfax County Police Department, DPSC-badgeFire and Rescue Department and Sheriff’s Office. In addition to Fairfax County, DPSC is the designated 9-1-1 public safety answering point for the towns of Herndon and Vienna and the City of Fairfax, located within the County.

DPSC is a nationally recognized public safety communications center, the largest in Virginia and one of the 10 largest in the United States.

Hopefully you won’t need to call or text 9-1-1, but you can rest assured that the dedicated staff of call-takers and dispatchers are ready to assist 24/7, 365 days per year. For more on 9-1-1, visit www.fairfaxcounty.gov/911.


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Verizon Wireless 9-1-1 Service Restored

Posted at 10:55 a.m.

Fairfax County’s 9-1-1 Center is reporting that Verizon Wireless has resolved the outage that affected calls to 9-1-1 this morning.

Fairfax County residents can now call 9-1-1 from a Verizon wireless phone; all issues have been resolved.

Should you have an emergency, call or text 9-1-1. For non-emergency needs, call the non-emergency line, 703-691-2131.

 

Fairfax County 9-1-1 Can Now Receive Verizon Wireless Calls

Posted at 10 a.m.

Fairfax County residents can now call 9-1-1 from a Verizon phone. While the Verizon Wireless issue remains, the county’s 9-1-1 Center has established a temporary work-around solution to allow residents to call 9-1-1 directly. However, should you experience any issues getting through, continue to text 9-1-1 or use another service provider.

Verizon Wireless Outage Affecting 9-1-1

Posted at 5:40 a.m.

Verizon Wireless is experiencing an outage affecting 9-1-1 and ten digit dialing. Fairfax County residents can text 9-1-1 from a Verizon phone as an alternate.

We will provide updates on the situation here on the blog as well as on the county’s social media channels.

In Case of Emergency — Call 9-1-1

Posted at 11:45 a.m.

Sooner or later it will probably happen to you. An emergency strikes and you need an ambulance, fire equipment or police — now.

Don’t waste precious seconds trying to call your local fire or police station. Just dial 9-1-1, by voice or TTY (or text 9-1-1). The 9-1-1 dispatchers have the training to gather the proper information and dispatch all necessary resources for the situation. And although you may be tempted to call friends and family, if you are experiencing an emergency, it’s important to call 9-1-1 first.

This is an especially timely reminder since today is the 50th anniversary of the first 9-1-1 call in the United States. On Feb. 16, 1968, Alabama State Senator Rankin Fite completed the first 9-1-1 call in Haleyville, Ala.

In Fairfax County, 9-1-1 was adopted in 1981. And in 2005, the Department of Public Safety Communications (DPSC) was established after previously being a component of the Fairfax County Police Department.

DPSC, also known as the county’s 9-1-1 Center, is a nationally recognized public safety communications center, the largest in the Commonwealth of Virginia and one of the 10 largest in the United States.

DPSC receives approximately 1 million calls per year requesting public safety service and dispatches units of the Fairfax County Police Department, Fire and Rescue Department and Sheriff’s Office. In addition to Fairfax County, DPSC is the designated 9-1-1 public safety answering point for the towns of Herndon and Vienna and the City of Fairfax located in the county.

Fairfax County 9-1-1 is an accredited 9-1-1 center for emergency medical dispatch with the Virginia Office of Emergency Medical Services. The county’s 9-1-1 Center also is a National Center for Missing and Exploited Children 9-1-1 Call Center Partner.

The county’s 9-1-1 Center and its employees — the First of the First Responders.

text to 9-1-1