Cox Customers May Have Trouble Calling 9-1-1
UPDATE (6:15 p.m.): Service has been fully restored for all Cox customers.
If you have Cox phone service you may experience trouble contacting 9-1-1. All Fairfax County 9-1-1 functions are in service.
Please use a wireless phone to reach 9-1-1 if you experience trouble. Text-to-9-1-1 is also available.
The cause of the issue is a Cox Communications service interruption near the area of Georgetown Pike and Bellview Road. There is not an estimated time of repair at this time.
To report an emergency, call (preferred) or text 9-1-1 (voice and TTY). For non-emergencies, call 703-691-2131, TTY 703-877-3715.
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Fairfax County Fire and Rescue Department
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