Diminished Level of Telephone Service in Reston Area

UPDATE (11:30 p.m.):
Verizon has notified Fairfax County that as of 11:12 p.m. Thursday, June 9, the telephone issues in the Reston area have been resolved and services restored.

Posted at 1:35 p.m.

Fairfax County’s Department of Public Safety Communications (9-1-1 Center) reports that because of a Verizon damaged fiber line there is a diminished level of telephone service in the Reston area that may limit access to 9-1-1.  Verizon is working to correct the problem.

We will provide additional information as it becomes available.

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About Fairfax County Emergency Information

Official emergency information about preparedness, response and recovery from Fairfax County Government.

3 responses to “Diminished Level of Telephone Service in Reston Area”

  1. Salley Sutton says :

    Could you those affected an alternative?

  2. Anonymous says :

    For future announcements, what do they mean by ‘Diminished Level of Service’?
    How should we interpret the ambiguous terms “Level” & “Limited”? :
    Some areas/exchanges/extensions cannot call 911?
    All/some phones have delayed answer of 911 calls?
    The audio level is diminished?
    The perceived danger to any of us in that ‘area’ depends on clarity of the jeopardy or the nature of the damage ‘Level’ mentioned.

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