9-1-1 Center Recognized for Training Program

Posted at 1:30 p.m.

Did you know when you call our 9-1-1 center, that you are reaching one of the best trained centers in the country?

The county’s 9-1-1 Call Center, also called the Department of Public Safety Communications (DPSC), has met the training standards for the Association of Public-Safety Communications Officials (APCO) International Agency Training Program Certification.

Only 52 of the more than 6,100 U.S. public safety communications centers have reached this plateau of achievement and excellence. This marks the second time DPSC has earned this distinction.

Public safety agencies utilize the APCO International training certification program as a formal way to ensure their training programs meet national standards.

In the video below, Steve Souder, director of the 9-1-1 Center, and Tammy Murcek, training and career development manager, explain the training program and the certification.

“The Department of Public Safety Communications has shown dedication to their community and those they serve by renewing their certification,” noted APCO President John Wright.

The APCO certification was effective July 2. The center will be recognized on Aug. 19 during APCO’s 81st Annual Conference & Expo in Washington, D.C.

Learn more about the county’s 9-1-1 Center.

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Official emergency information about preparedness, response and recovery from Fairfax County Government.

2 responses to “9-1-1 Center Recognized for Training Program”

  1. Diane says :

    Your service is wonderful & extremely helpful to someone calling under stressful circumstances !

  2. Stephaine Haecker says :

    Wonderful stuff here! Very nice ideas. Great work!