9-1-1 Center Receives Fourth Consecutive State Accreditation as Center of Excellence
Posted at 11:30 a.m.
Our Department of Public Safety Communications (DPSC) — the county’s 9-1-1 Center — has been accredited as a 9-1-1 Emergency Medical Dispatch Communications Center of Excellence by the Virginia Department of Health, Office of Emergency Medical Services. This is the fourth consecutive two-year accreditation, spanning eight years, that DPSC has received.
To receive this accreditation, a center must have an approved emergency medical dispatch program that trains 9-1-1 calltakers to provide emergency medical pre-arrival instructions to callers needing EMS response.
As an example of the positive impact of emergency medical dispatch-pre arrival instruction, in calendar year 2013, county calltakers assisted in the following critical life threatening/lifesaving events*:
- Choking Events — 7
- Child Birth Delivery Events — 12
- Drowning Events — 13
- Shooting Events — 80
- Stabbing Events — 102
- Attempted Suicide Events — 280
- CPR Events — 1,523
“Every action DPSC engages in 24/7 is of great value and importance to the residents of Fairfax County,” said DPSC Director Steve Souder, “but none more so than the lifesaving/life enabling medical instruction provided by 9-1-1 calltakers when rendering Emergency Medical Dispatch-Pre Arrival Instruction, prior to the arrival of EMS units.”
“The Virginia EMD re-accreditation is a testament to our program and the skill, ability and professionalism of our personnel,” Souder added.
The Department of Public Safety Communications is a combined police, fire and emergency medical services dispatch facility. It is the public safety answering point for all 9-1-1 calls dialed in Fairfax County, including the towns of Herndon and Vienna, and the City of Fairfax. The department also is the answering point for non-emergency calls for service for Police, Fire and Rescue. The center answers more than 1.2 million calls a year.
The Department of Public Safety Communications is located at the McConnell Public Safety and Transportation Operations Center (MPSTOC) on Alliance Drive, Fairfax.
*Statistics are based on remarks entered in CAD (computer aided dispatch) and final event types.