9-1-1 Center Receives Fourth Consecutive State Accreditation as Center of Excellence

Posted at 11:30 a.m.

Our Department of Public Safety Communications (DPSC) — the county’s 9-1-1 Center — has been accredited as a 9-1-1 Emergency Medical Dispatch Communications Center of Excellence by the Virginia Department of Health, Office of Emergency Medical Services. This is the fourth consecutive two-year accreditation, spanning eight years, that DPSC has received.Fairfax County 9-1-1

To receive this accreditation, a center must have an approved emergency medical dispatch program that trains 9-1-1 calltakers to provide emergency medical pre-arrival instructions to callers needing EMS response.

As an example of the positive impact of emergency medical dispatch-pre arrival instruction, in calendar year 2013, county calltakers assisted in the following critical life threatening/lifesaving events*:

  • Choking Events — 7
  • Child Birth Delivery Events — 12
  • Drowning Events — 13
  • Shooting Events — 80
  • Stabbing Events — 102
  • Attempted Suicide Events — 280
  • CPR Events — 1,523

“Every action DPSC engages in 24/7 is of great value and importance to the residents of Fairfax County,” said DPSC Director Steve Souder, “but none more so than the lifesaving/life enabling medical instruction provided by 9-1-1 calltakers when rendering Emergency Medical Dispatch-Pre Arrival Instruction, prior to the arrival of EMS units.”

“The Virginia EMD re-accreditation is a testament to our program and the skill, ability and professionalism of our personnel,” Souder added.

Fairfax County 9-1-1 is an accredited 9-1-1 center for emergency medical dispatch with the Virginia Office of Emergency Medical Services.

Fairfax County 9-1-1 is an accredited 9-1-1 center for emergency medical dispatch with the Virginia Office of Emergency Medical Services.

The Department of Public Safety Communications is a combined police, fire and emergency medical services dispatch facility. It is the public safety answering point for all 9-1-1 calls dialed in Fairfax County, including the towns of Herndon and Vienna, and the City of Fairfax. The department also is the answering point for non-emergency calls for service for Police, Fire and Rescue. The center answers more than 1.2 million calls a year.

The Department of Public Safety Communications is located at the McConnell Public Safety and Transportation Operations Center (MPSTOC) on Alliance Drive, Fairfax.

*Statistics are based on remarks entered in CAD (computer aided dispatch) and final event types.

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2 responses to “9-1-1 Center Receives Fourth Consecutive State Accreditation as Center of Excellence”

  1. Randy Allen says :

    You guys rock. I’m proud to live in Fairfax County and the whole emergency response team/system is one reason why.

    Congratulations on your forth accreditation.

    Thanks for serving us.

    Randy Allen

    “..I set out to discover the inventions of God.” – John Muir

    >

  2. patricia says :

    Congratulations! We are honored to have excellent, dedicated professionals serving our community!