Fairfax Alerts Has Launched

Posted at 3 p.m.
Fairfax Alerts Blog Box

Fairfax Alerts, the new alert system from Fairfax County, is now live and you are encouraged to sign up for emergency alerts, as well as severe traffic and weather alerts customized to your desires.

In the video below, Sulayman Brown with our emergency management office, shows how simple it is to get alerts.

If We Can’t Reach You, We Can’t Alert You

Here are some of the features of the new Fairfax Alerts:

  • Choose to receive traffic updates, emergency alerts and county government notifications.
  • Choose automatic weather notifications for up to five geo-targeted locations.
  • Set quiet periods for chosen weather alerts.
  • Add up to 10 delivery methods such as email, cellphone, home phone and text messages.
  • Stay in the know on the go with the mobile application, available via iPhone and Android devices.
  • Fairfax Alerts is free. You may incur charges from your cellphone company if you have a per-call or per message limit on your mobile device.

Sign up for Fairfax Alerts today at www.fairfaxcounty.gov/alerts.

CEAN Subscribers

Registered CEAN users are asked to create a new Fairfax Alerts account before Oct. 1 when CEAN accounts will be deleted. CEAN users will continue to receive alerts until Oct. 1 without registering in Fairfax Alerts, but we highly recommends that you sign up for the new system to receive enhanced alerts.

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12 responses to “Fairfax Alerts Has Launched”

  1. Randy Allen says :

    Please put up a test message so we can verify operation. It’s been quiet all day. Thanks.

  2. Pack, Penney L OGC says :


    Penney L. Pack Office of the Assistant General Counsel (Ethics) General Counsel of the Navy 1000 Navy Pentagon, Room 4D641 Washington, DC 20350-1000 Phone – 703-614-7478 Fax – 703-614-9404

  3. sharon bulova says :

    The map where we are supposed to verify our location doesn’t include any street names.

    • Randy Allen says :

      Yes, the map ap thinks 22015 is in Oklahoma. No way to mark FxCo as the location.

      Also, the latest notification about I66 accident did not come through the mobile app. Only made it through via text.

      Not ready for prime time.

    • JB-BACA-Fx-Va says :

      Attempting to register, using current Firefox on XP, the submission fails with a persistent, “The map is not available. Please try again later.”
      and to submit this report, I must register for another account! aarrrghhh!

      • JB-BACA-Fx-Va says :

        Verification email text & links contaminated/corrupted by inserted “=” equal signs replacing ‘original’ email characters. The broken link takes me to a FA registration ‘help’ page, with no opportunity to describe the problem.

  4. Jennifer Garrett says :

    System won’t let me sign on. Says my user name is invalid. But when I try to register as a new registrant, it tells me my user name is already taken. Says my email is invalid (the County email) but I already get the CEAN alerts at that email.
    What’s up with this?

    • Randy Allen says :

      I had to change my password to get it to accept me. It is acting surly for sure. Methinks it wasn’t really ready to go live.

    • Fairfax County Emergency Information says :

      Hi, we would need to look further into the first part of your question to verify why it’s giving you a “user name invalid” error code however; we are asking residents to create a new use name and password in Fairfax Alerts. Your old CEAN credentials will not work for Fairfax Alerts. In reference to the second part of your question, you may have received the “user name already taken” code because someone within the entire system has acquired that user name prior to your attempt. An easy fix for that would be to add a number or symbol in it. This will allow you to continue the registration process. And of course if you have any further issues or questions, feel free to email us at OEM-AlertSupport@fairfaxcounty.gov.

  5. jg3 says :

    Signed up, verified my location. Seems to have gone well. I guess I’ll wait for a snowstorm to find out! Thanks for this service.

  6. JS says :

    I like the new app, and I’m receiving the e-mails, but I don’t like how alert information is now encoded in a PDF. Please put the text of the alert in the body of the e-mail message and in the message window in the app. In other words, limit the number of attachments that must be downloaded and opened separately to receive the actionable, useful information.