Family Services Lobbies and Call Center Now Closed Today

Posted 12:11 p.m.

All Department of Family Services lobbies in Fairfax, Annandale, Alexandria and Reston have closed today. Offices will reopen Wednesday at 8 a.m.

Clients may access the following services online through CommonHelp at

  • SNAP
  • Medicaid
  • TANF
  • Child Care
  • Energy Assistance

The Department of Family Services call center is also closed.  Callers to both 703-324-3000 and 703-324-7500 will hear the afterhours message, which includes emergency hotline numbers.

Here are the locations of the closed lobbies for reference:

  • Pennino Building – Human Services Center
    12011 Government Center Parkway
    Fairfax, VA 22035
  • Heritage Center, West Wing
    7611 Little River Turnpike
    Annandale, VA 22003
  • South County Center
    8350 Richmond Highway
    Alexandria, VA 22309
  • Lake Anne
    11484 Washington Plaza West
    Reston, VA 20190

About Fairfax County Emergency Information

Official emergency information about preparedness, response and recovery from Fairfax County Government.